Customer Service

Welcome to Vivoderm Laboratories LLC

( site (the “Site”). We provide the services available on the Site to you subject to the following terms and conditions (the “Terms and Conditions”). By accessing the Site, you are acknowledging that you have read, understood, and accept, without limitation or qualifications, to be bound by these Terms and Conditions.


Please review our Privacy Policy, which also govern your visit to the Site, so that you may understand our privacy practices.

Product Descriptions

The Site attempts to be as accurate as possible when describing products; however, we do not warrant that product description or other content available on the Site is accurate, complete, reliable, current, or error-free. If a product offered on the Site is not as described, your sole remedy is to return it in unused condition.

Indemnification of

You agree to defend, indemnify ad hold harmless vivoderm labs, and the Providers for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand related to your use of the Site.


With respect to any dispute above the Site, your rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of the United States of America and the State of California, as if the Terms and Conditions were a contract wholly entered into and wholly performed within the State of California. Any dispute relating in any way to your visit to vivoderm labs or to the products you purchase through vivoderm labs shall be submitted to confidential arbitration in Los Angeles, California, except that, to the extent you have in any manner violated or threatened to violate vivoderm labs, or any of the Providers’ intellectual property rights, vivoderm labs, or the providers, as the case be, may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction to the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy constitute the complete and exclusive agreement between you and concerning your use of the Site, and supersedes and governs all prior proposals, agreements, or other communications. reserves the right, in its sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions. may, with or without notice, terminate your rights granted by these Terms and Conditions. You shall comply immediately with any such notice.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between you and or the Site Brands. The failure of to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter, nor shall the waiver by of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible the original objectives and intent of vivoderm labs as reflected in the original provision

If you have any questions regarding these Terms and Conditions, please contact


Under California Civil Code Section 1789.3, California residents entitled to the following specific consumer rights information:

Pricing Information. The Site Brands reserve the right to change their prices at any time.

Complaints. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1020 N. Street, #501, Sacramento, CA 95814, or by telephone 1-916-445-1254.